Privacy Policy

 

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with New Zealand's Privacy Act 2020.

By visiting or purchasing from our website, you agree to the terms outlined below.

What Information We Collect

We may collect personal information when you:

  • Place an order

  • Register for an account

  • Subscribe to our newsletter

  • Fill out a contact or inquiry form

This information may include your name, email address, delivery address, company name, and other details relevant to your order or enquiry. You may also browse our website anonymously without providing personal details.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve your experience on our website

  • Send occasional updates, offers, or product news (if you’ve opted in)

You can unsubscribe from marketing emails at any time by clicking the link at the bottom of our emails or contacting us directly.

Protecting Your Information

We implement appropriate technical and security measures to protect your personal data from loss, misuse, and unauthorised access. Payment details are not stored on our servers and are securely processed through trusted payment gateways.

Use of Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help remember your preferences and gather anonymous analytics.

You can manage or disable cookies via your browser settings, though some site features may not function fully without them.

Sharing Your Information

We do not sell or trade your personal information. We may share data only with trusted third-party partners (such as courier services and payment processors) where necessary to fulfil your order — and only under strict confidentiality agreements.

Your Rights Under NZ Law

As a New Zealand-registered business, we comply with the New Zealand Privacy Act 2020. You have the right to:

  • Request access to your personal information

  • Correct any inaccuracies

  • Ask us to delete your data (where legally permitted)

Please contact us if you would like to exercise any of these rights.

Questions or Concerns?

We’re here to help.
If you have any questions about our privacy policy or how your information is handled, please contact us at:
📧 admin@greentrading.co.nz